Opportunity to Make a Difference

Are you aged 45 or over and live in Bristol or Somerset?
Do you support someone to use digital or online services? For example, helping a friend or relative to shop online, use online healthcare or internet banking. Maybe even using a mobile app or navigating the internet.

We would like to understand your experiences of using digital health services, what’s really good about them and also highlight things that can be improved.
We feed this back to NHS teams to ensure they are well informed when designing health services.

How to Take Part

Taking part involves a short 30 minute conversation over Zoom or similar, or alternatively via a telephone call depending on your preference.
If you’d like to make your voice heard, we would love to have your views. You can book a time to speak to one of our researchers using the calendar link at the end of this page or email us at hello@healthwavehub.com for more information.

As a thank you for your participation, we would like to offer you a £5 Amazon voucher in return for your time.
Equally, if you know anyone who meets this description, please share this page with them.

More about the project

Rapid digitisation of healthcare occurred in Spring 2020 in response to COVID-19. The move to remote services has affected some people more than others.
Assumptions about who those people are and the reasons for their exclusion from healthcare are still being understood.
This project aims to gather feedback from people in Bristol and Somerset who have accessed NHS care remotely.

Funding for this project was provided by the UK Research and Innovation COVID-19 response fund.