A research movement with a mission to increase digital inclusion in healthcare.

We bridge the gap between digital service design and the communities and users they’re built for.

Our approach is simple:

  • We work with communities to understand their needs, motivations and any anxieties about digital services.
  • This insight is invaluable to our clients in helping them design the best tools and rollout plans.
  • Our relationships with community members then means we’re best placed to overcome adoption barriers.
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See our stories – look out for our success in the uptake of the NHS App in Somerset and our Digital Inclusion work across the country.